Privacy Policy
At Magdi Solutions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how information is collected, used, and protected when you use Magdi-AI, whether as a cloud service or self-hosted deployment. Please review this policy carefully.
Magdi-AI is a software platform that stores and processes data to provide AI-powered services. We strive for transparency and clear communication so you understand what information we collect and how it is used, particularly in the context of AI processing.
Information We Collect
We may collect the following categories of information: Account information (such as name, email address, and login credentials); usage data (including logs of interactions, session information, and actions on the platform); uploaded content (such as documents, test results, or specifications you provide to Magdi-AI); and technical data (like browser type, device information, and IP address).
Users are advised not to upload sensitive personal information unless necessary for the use of Magdi-AI. Magdi Solutions does not intentionally collect more information than what is needed for the operation and security of our platform.
Data may be submitted directly by users or collected automatically through use of the platform’s features. Uploaded content remains under the user’s control, particularly for self-hosted deployments.
How We Use Information
We use collected data to provide, maintain, and improve Magdi-AI’s services, generate AI-assisted outputs, ensure platform security, monitor usage and performance, and respond to user inquiries.
Data is not used for model training unless explicitly stated within the platform or agreed to by the user.
Our data processing procedures support the delivery of reliable and secure services for all users, regardless of SaaS or self-hosted deployment.
AI Processing
Uploaded content may be processed by Magdi-AI’s artificial intelligence systems to generate requested outputs. Users are responsible for reviewing and validating all AI-generated content before relying on it for decisions or other use.
Depending on configuration, data processing may involve third-party AI service providers. Magdi Solutions does not make guarantees beyond its current architecture and third-party arrangements.
Data Storage & Security
Magdi Solutions implements reasonable administrative, technical, and physical safeguards to protect your personal data. SaaS deployments are hosted in secure environments, while self-hosted data is stored within the user’s designated infrastructure.
While we strive to secure your data, no system can guarantee absolute security. Users are encouraged to follow best practices and promptly report any security concerns.
Data Retention
We retain personal data only as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. Users may contact us to request account deletion at any time. Self-hosted users control their own data retention policies.
Third-Party Services
Magdi-AI may use third-party service providers for services such as hosting, authentication, and AI processing to help deliver our platform’s functionality.
We do not publicly disclose the names of these providers in this policy. Please contact us for more information about third-party involvement if needed.
User Rights
Depending on your location and applicable law, you may have rights relating to your personal data, such as access, correction, deletion, and data portability. We support these rights as required.
To exercise these rights, please contact us using the information provided at the end of this policy.
Children’s Privacy
Magdi-AI is not intended for children under 16. We do not knowingly collect personal data from children under this age. If you believe a child has provided us personal information, please contact us.
Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page. Continued use of Magdi-AI after updates constitutes acceptance of the revised policy.
Contact Information
If you have any questions or wish to exercise your rights, please contact us at contact@magdisolutions.com.