Privacy Policy

Introduction

Magdi Solutions respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how information is collected, used, and safeguarded when you use Magdi-AI, our software platform.

Information We Collect

We collect several types of information when you use Magdi-AI, including account details (such as name, email, and login credentials), usage data (like interaction logs and session details), uploaded content (documents, specifications, test results), and technical data (such as browser type, IP address, and device information). Please do not upload sensitive personal data unless it is necessary for your use of the service.

How We Use Information

Collected data is used to provide and improve Magdi-AI, generate AI-assisted outputs, monitor platform usage and performance, enhance security, and respond to user inquiries. Data is not used for training AI models unless otherwise communicated.

AI Processing & Data Storage

AI Processing

Uploaded content may be processed by AI systems in order to generate outputs on your behalf. Users are responsible for reviewing all AI-generated content for accuracy and appropriateness. Processing may involve third-party AI service providers if applicable.

Data Storage & Security

We implement reasonable security measures to protect personal data. For SaaS deployments, data is stored in secure hosting environments. For self-hosted deployments, all data is stored within your own infrastructure. Absolute security cannot be guaranteed.

Data Retention

We retain your information only as long as necessary to provide our services or comply with applicable legal obligations. Users may request deletion of their data or account. Self-hosted users maintain control over their own data retention policies.

Third-Party Services & User Rights

Third-Party Services

Magdi-AI may use third-party providers for hosting, authentication, or AI processing. We do not publicly disclose individual vendors unless required.

User Rights

Depending on applicable laws, users may have rights regarding access, correction, deletion, and data portability. Contact us to exercise your rights. We do not claim regulatory compliance unless explicitly stated.

Children’s Privacy

Magdi-AI is not intended for children under 16. We do not knowingly collect personal data from children. If you learn that a child has provided us with personal information, please contact us.

Policy Updates & Contact Information

Changes to This Policy

Magdi Solutions may update this Privacy Policy from time to time. Continued use of Magdi-AI after changes constitutes acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact us at contact@magdisolutions.com. This template should be reviewed by a qualified legal professional before commercial use.